At Health With ATP and ATP Institute (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, mobile applications, educational services, wellness programs, and related platforms. This policy has been prepared in compliance with India’s Digital Personal Data Protection Act (DPDP) 2023, applicable IT Rules, and Google Play’s User Data Policy. By accessing our websites, using the ATP Institute mobile application, enrolling in our programs, or interacting with our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register, enroll in courses, book consultations, contact us, or create an account, we may collect:

• Full name
• Email address
• Phone number
• Date of birth
• Address
• Profile information
• Account login credentials

1.2 Educational Information (ATP Institute)

For ATP Institute services, we may collect:

• Student registration details
• Course enrollment information
• Learning progress and activity
• Assignment submissions
• Examination results
• Certifications earned
• Attendance records

1.3 Health and Wellness Information (Health With ATP)

For Health With ATP services, we may collect:

• Health assessments
• Lifestyle information
• Nutrition-related information
• Fitness-related information
• Wellness goals
• Progress tracking information
• Consultation notes voluntarily provided by users

Health-related information is collected solely to provide personalised wellness guidance and support.

1.4 Payment Information

Payments are processed through secure third-party payment providers. We do not store complete debit card, credit card, or banking information on our servers.

1.5 Device and Usage Information

When using our websites or the ATP Institute mobile application, we may automatically collect:

• Device type and model
• Operating system version
• Device identifiers
• Browser information
• IP address
• Mobile network information
• App usage statistics
• Crash logs and diagnostics
• Website and in-app activity

1.6 Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to improve your experience, remember preferences, and analyse traffic. This may include tools such as Google Analytics. You may control cookie settings through your browser. Note that disabling cookies may affect website functionality.

2. ATP Institute Mobile App — Data Collection & Permissions

The ATP Institute mobile application, available on Google Play, collects the following data:

Data Collected by the App

• Account information (name, email, phone)
• Device identifiers and operating system details
• App usage statistics and in-app activity
• Crash logs and diagnostic data
• Learning progress and course data
• Notification preferences

App Permissions

Internet Access

Required to deliver online learning content, synchronise account data, and provide updates.

Push Notifications

Used to send course updates, announcements, reminders, and educational communications. You may disable notifications at any time through your device settings.

Storage Access (If Applicable)

Used to download learning materials, certificates, or assignments, and to upload documents when required by course activities.

Camera / Microphone (If Applicable)

If enabled in future app versions, camera or microphone access may be requested for profile photos or interactive course features. This will only be requested with your explicit consent when the feature is used.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Provide educational services and deliver course content
• Track learning progress and issue certifications
• Provide personalised wellness services and consultations
• Process payments and manage enrolments
• Respond to support requests and queries
• Improve website and app performance
• Send important notifications and service updates
• Ensure platform security and prevent fraud
• Comply with legal obligations under applicable Indian law

4. Information Sharing

We do not sell or rent personal information to third parties.

We may share information with trusted third-party service providers who assist us in operating our services, including:

• Payment processors
• Cloud hosting providers
• Learning management systems
• Analytics providers (e.g. Google Analytics)
• Customer support platforms
• Notification and communication service providers

Information is shared only when necessary to provide our services. We may also disclose information when required by law or legal process.

5. Cross-Border Data Transfers

We may use cloud hosting and service providers (such as Google Cloud or Amazon Web Services) whose servers may be located outside India. By using our services, you consent to your personal data being transferred to and processed in other countries. We take reasonable steps to ensure that such transfers comply with applicable data protection laws.

6. Data Security

We implement reasonable technical and organisational safeguards to protect personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Access controls limiting who can view your data
• Regular security reviews of our platforms

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to provide our services, maintain educational records, meet legal obligations, resolve disputes, and enforce agreements. Information no longer required will be deleted or anonymised.

8. Children’s Privacy

Our services are not intended for children under the age of 18 (or the age required by applicable law to provide consent independently). Where required, parental or guardian consent will be obtained before collecting personal data from minors.

9. Third-Party Services

Our websites and applications may integrate with third-party services, including:

• Google Play Services
• Google Analytics
• Payment gateways
• Communication and notification tools

These third parties operate under their own privacy policies. We encourage you to review them.

10. Your Rights

Under applicable law, including India’s Digital Personal Data Protection Act (DPDP) 2023, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent at any time (without affecting prior lawful processing)
• Nominate another individual to exercise your rights on your behalf
• Request a copy of your personal information

How to Withdraw Consent or Exercise Your Rights

You may exercise your rights at any time by emailing us at help@healthwithatp.com with the subject line “Privacy Request.” We will respond within a reasonable timeframe. You may also update certain information directly from your account settings within the app or website.

11. Grievance Officer

In accordance with India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the DPDP Act 2023, we have designated a Grievance Officer to address privacy-related concerns:

• Name: Aparna
• Designation: Grievance Officer — ATP Institute & Health With ATP
• Email: help@healthwithatp.com
• Website: https://healthwithatp.com

We will acknowledge grievances within 48 hours and endeavour to resolve them within 30 days of receipt.

12. Account and Data Deletion

Users may request deletion of their account and associated personal data by emailing help@healthwithatp.com with the subject line “Data Deletion Request.” Upon verification of the request, we will delete or anonymise personal information within 30 days, unless retention is required by:

• Law or regulatory requirements
• Ongoing dispute resolution
• Fraud prevention or platform security
• Legitimate business purposes

You may also submit a deletion request directly through your account settings in the ATP Institute mobile app, where available.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. For significant changes, we will notify users via email or an in-app notification before the changes take effect. The updated policy will be posted on this page with a revised effective date. Continued use of our services after notification of changes constitutes acceptance of the revised policy.

14. Contact Us

For privacy-related questions, requests, or concerns:

• Organisation: ATP Institute & Health With ATP
• Email: help@healthwithatp.com
• Website: https://healthwithatp.com