Effective Date: August 2026
FITWITHATP PRIVATE LIMITED ("FITWITHATP", "we", "our", or "us"), which operates brands and services including Health With ATP, SweatSquad Lifestyle, and ATP Institute, values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use any of our websites, mobile applications, healthcare services, wellness programs, educational platforms, consultation services, or related digital products.
This Privacy Policy applies to applications, websites, and digital services operated by FITWITHATP PRIVATE LIMITED, including Health With ATP, ATP Institute, SweatSquad Lifestyle, and other current or future products and services operated by the company.
Applications Covered
This Privacy Policy applies to, but is not limited to:
- Health With ATP
- SweatSquad Lifestyle
- ATP Institute
- ATP Learn
- Other current applications, websites, and digital services operated by FITWITHATP PRIVATE LIMITED
- Future applications and digital services operated by FITWITHATP PRIVATE LIMITED
1. Information We Collect
Personal Information
When you register or use our services, we may collect:
- Full name
- Email address
- Mobile number
- Date of birth
- Gender
- Address
- Profile photograph
- Login credentials
Health and Wellness Information
Depending on the specific service, program, or application you use, we may collect health and wellness information voluntarily provided by you or generated through your use of the relevant service, including:
- Height
- Weight
- BMI
- Medical history voluntarily provided
- Lifestyle information
- Meal plans
- Nutrition records
- Water intake
- Sleep records
- Step counts
- Exercise logs
- Health assessments
- Wellness goals
- Progress reports
- Consultation notes
- Appointment history
This information is collected solely for providing wellness, coaching, healthcare, and consultation services.
Educational Information
Where educational services are provided, we may collect:
- Course enrolments
- Learning progress
- Live class attendance
- Recorded course activity
- Assignment submissions
- Certificates earned
Professional User Information
Certain users access the platform as healthcare professionals.
These may include:
- Dietitians
- Lifestyle Buddies
- Psychologists
- Doctors
- Coaches
- Administrators
Professional users may access client information only as required to provide authorised healthcare or wellness services.
2. Device Information
We may automatically collect:
- Device model
- Operating system
- Device identifiers
- Browser information
- IP address
- Crash reports
- App usage statistics
- Diagnostic information
- Performance logs
3. Permissions
Depending on the application and features you use, we may request access to certain device capabilities. The permissions requested vary between our applications and are only used for the functionality described when the permission is requested.
Depending on the specific application, these may include:
- Internet access — required for application functionality and synchronisation.
- Notifications — used for relevant reminders, updates, and service communications.
- Camera — used when you choose to capture a profile photograph or other supported content.
- Photo Library / Photos — used when you choose to select a profile photograph or other supported content.
- Microphone — only where a specific application feature requires audio recording or communication.
- Storage — where required by a specific application for supported file operations.
Not every application operated by FITWITHATP PRIVATE LIMITED requests or uses all of these permissions. Permissions are requested only when required by the relevant application and may be managed through your device settings.
4. How We Use Information
We use information to:
- Create and manage accounts
- Deliver healthcare and wellness services
- Provide consultations
- Assign meal plans
- Track health progress
- Deliver educational content
- Schedule appointments
- Send reminders
- Improve platform performance
- Prevent fraud
- Maintain platform security
- Comply with legal obligations
5. Information Sharing
We never sell personal information.
Information may be shared only with:
- Healthcare professionals assigned to your care
- Secure technology providers
- Payment processors
- Cloud hosting providers
- Analytics providers
- Communication service providers
- Government or legal authorities where required by law
6. Data Security
We use industry-standard safeguards including:
- HTTPS/TLS encryption
- Secure authentication
- Role-based access controls
- Data encryption where applicable
- Security monitoring
Although we implement reasonable safeguards, no internet-based service can guarantee absolute security.
7. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Maintain healthcare records
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Protect platform security
Data that is no longer required is deleted or anonymised.
8. Children's Privacy
Our services are not intended for children under the age required to provide independent consent under applicable law.
Where legally required, parental or guardian consent must be obtained before collecting personal information from minors.
9. Third-Party Services
Depending on the specific application or service, we may integrate with third-party services such as:
- Google Play Services
- Apple Services
- Firebase
- Google Analytics
- Payment gateways
- Communication providers
Each provider operates under its own Privacy Policy.
10. Your Rights
Subject to applicable law, you may:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Withdraw consent where applicable
- Request a copy of your information
- Raise a privacy complaint
To exercise these rights, email:
Subject:
Privacy Request
11. Grievance Officer
Grievance Officer
Aparna
FITWITHATP PRIVATE LIMITED
Email:
Website:
We aim to acknowledge complaints within 48 hours and resolve them within 30 days, where reasonably possible.
12. Account and Data Deletion
Users may request deletion of their account and associated personal data by emailing tech@healthwithatp.com or help@healthwithatp.com with the subject "Account Deletion Request."
The request must include sufficient information for us to verify the account holder's identity. Once the request has been verified, we will process the deletion in accordance with applicable law and our data-retention requirements.
We will generally complete verified deletion requests within 30 days.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page with an updated Effective Date.
Continued use of our services after updates become effective constitutes acceptance of the revised Privacy Policy.
14. Contact Us
FITWITHATP PRIVATE LIMITED
Email:
Website:
